Enrollment Strategy Advising
Leveraging the latest technology throughout our process enables us to deliver flawless and successful experiences. Additionally, enrolling both Core Benefits and Voluntary Benefits at the same time helps us achieve the maximum possible employee participation.
Enrollment Strategy Advising
Face-to-Face Enrollment
Through the Colonial Life Benefit Counselors Network, we have access to more than 10,000 professionally trained and licensed Benefits Counselors. Even if you only have five benefits-eligible employees, we can provide in-person enrollment anywhere in the US, and in any language your employees prefer.
Call Center National Enrollment Team
When face-to-face interactions aren’t possible, employees can receive benefits counseling over the phone from these same Colonial Life Benefits Counselors. Using our modern scheduling system, counselors reach 75% to 100% of your employees through their choice of inbound and outbound calls. Licensed in all 50 states, and supporting enrollments in multiple languages, this team also provides year-round New Employee Onboarding services.
Co-Browsing
Co-browsing combines the convenience of telephonic enrollment with the visual aids of face-to-face consultation. Using GlobalMeet, a web-collaboration software, we connect a Benefits Counselor to the employee’s computer terminal to guide them through the enrollment platform. This uses the same modern scheduling system to ensure 75% to 100% of employees receive counseling.
Enroll Your Employees While Minimizing Downtime.
Get everyone back to making the company more successful by allowing your employees to get the advice they need to make the right choice for their families.